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Make a Referral

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At the heart of our neurorehabilitation services is the belief that clear communication shapes the foundation for transformative care.

We accept referrals from case managers, legal teams, medical professionals, NHS care commissioners, deputies and from individuals and families.  

To make a referral, arrange a visit, or request further information, please contact Alastair White, Business Development Manager. Alastair supports families and professionals looking for expert neurocare and rehabilitation. 

Our transparent referrals, assessment and costing approach ensures commissioners can be confident that rehabilitation is cost-effective, with responsive therapeutic input which changes as people progress towards their goals. We work in collaboration with each individual provider, hospital and specialist unit, involving every stakeholder throughout the referrals and admissions process.

Assessments are carried out by an appropriate, skilled clinician in order to gain as much information as possible to inform understanding of need and person-centred care planning, with information shared between referrers, the NHS, case managers and local authority via secure emails and phone calls. 

Following assessment, a comprehensive report with recommendations and costs is produced by the Hamberley team and shared with the referrer. Funders can be confident that rehabilitation is cost-effective, with responsive therapeutic and nursing input which changes as people progress towards their goals.

Contact via the form on this page or by calling 07827 202 250.

Referral & Admission FAQs

To arrange a meeting to discuss our neurorehabilitation and care pathways and visit your chosen Hamberley Neurocare service, contact our Business Development Manager, Alastair White, by completing an enquiry form, calling us or contacting a service directly. You can also pop in to our services to pick up a brochure and arrange a meeting at your convenience.

When we receive your initial enquiry via email or phone, we will be in touch within 24 hours to progress your enquiry.

We accept referrals from case managers, legal teams, medical professionals, NHS care commissioners, deputies and from individuals and families.  
We support families and professionals looking for expert neurocare and rehabilitation. 

When you contact us, we ask you to provide your name and address, your phone number or email address, along with relevant information about yourself or the person you are finding care for.

This will allow our Business Development Manager to learn more about you in advance of sending you our Referral Form or contacting you directly to learn more.

We have measures and procedures in place to ensure any potential new residents are screened for clinical risks including those associated with infection control. This is to make sure we have everything in place to meet their needs and safeguard all other residents in the home.   

Our admissions policy follows the latest public health guidelines and clinical best practice. Please contact the specific home you wish to make an enquiry about and speak to a member of our Business Development Manager. 

Care at Hamberley Neurocare can be funded through various sources, including Clinical Commissioning Groups, Continuing Healthcare, local authorities, self-funding by individuals and families, or legal settlements. Our team is available to provide guidance on funding options and assist with navigating the funding process.

Yes, at Hamberley Neurocare, we strongly believe in the importance of involving families and friends in the care and rehabilitation process. We encourage regular visits and participation in care planning and review meetings. Our centres provide dedicated areas for families and individuals to come together, fostering a supportive and inclusive environment.

When you speak with our Business Development on the phone or in person during a visit, we will discuss all the care requirements and how we can support you at our services.

During this conversation, we will also discuss the process of assessment, fees, individual funding arrangements.

Frequently Asked Questions 

What sets us apart is our commitment to providing personalised, consultant-led care within a supportive, innovative, and collaborative environment. Our core values of dignity, empowerment, commitment, collaboration, creativity, and innovation are at the heart of everything we do. This ethos, combined with our state-of-the-art facilities and a multidisciplinary team of experts, ensures that we not only meet but exceed the expectations for quality neurocare and rehabilitation.

Our centres are equipped with state-of-the-art facilities designed to support the comprehensive rehabilitation and care needs of our residents. This includes large physiotherapy gyms, wide corridors for easy accessibility, stylish lounges and dining rooms for socialisation, ensuite bedrooms for privacy and comfort, and self-contained independent living apartments. Additionally, our centres feature assistive technology and WiFi throughout.

Hamberley Neurocare specialises in a wide range of neurological conditions, including brain and spinal injuries, stroke, early-onset dementia, progressive neurological conditions like Motor Neurone Disease, multiple sclerosis (MS), Huntington's disease, and other complex neurological disorders. Our bespoke care plans are tailored to meet the unique needs of each individual we support.

Our rehabilitation programs are designed around the individual needs and preferences of each person we support. Through a multidisciplinary approach involving neuro physiotherapists, occupational therapists, speech and language therapists, and specialist nurses, we develop comprehensive care and therapy programs that aim to enhance quality of life, promote independence, and achieve the best possible outcomes.

Recognising the emotional and psychological impacts of neurological conditions, Hamberley Neurocare provides comprehensive support through our specialist teams, including neuropsychologists. We offer strategies to enhance well-being, manage mood changes, and support emotional health. Our approach includes individual therapy, family support, and group sessions as part of a holistic care plan.

We are committed to providing the highest quality of care for our residents and welcome your views, comments, suggestions and complaints.

We encourage people to raise comments, concerns and complaints with any member of staff at the care home and with the local management in the first instance.

If you are not satisfied with any aspect of the management or response you receive, you can contact the Director of Operations who will review the complaint and the outcome. Review our Complaints Procedure for more details.